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We Would Love to Hear From You

Whether you have questions about our services, need support with your account, or want to explore partnership opportunities, our team is here to help.

Office Address 47 Kensington High Street
London W8 5ED
United Kingdom
Working Hours Monday - Friday: 9:00 - 18:00 GMT
Saturday: 10:00 - 14:00 GMT
Sunday: Closed

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Frequently Asked Questions

How quickly will I receive fraud alerts?

Our systems typically detect and alert within 2-3 seconds of suspicious activity. Alert delivery depends on your notification preferences but SMS and push notifications are essentially instant.

Can I monitor cards from different banks?

Yes, our service works independently of your card issuer. You can monitor cards from multiple banks and financial institutions within a single account dashboard.

What happens if my card is compromised?

Upon detecting a compromise, we immediately alert you and can initiate temporary blocking on participating issuers. Our support team guides you through reporting the incident to your bank and obtaining replacement cards.

Is my financial data secure with your service?

We employ bank-grade encryption and never store complete card numbers. Our systems are audited annually by independent security firms and we comply with PCI DSS requirements.

Response times may vary during peak periods. For urgent security concerns outside business hours, please contact your card issuer directly. Our services provide monitoring and alerting capabilities but cannot directly prevent or reverse fraudulent transactions. Always report suspected fraud immediately to your financial institution.