Terms of Use

Please read these Terms of Use carefully before using the owl-field website and services. By accessing or using our services, you agree to be bound by these terms.

Acceptance of Terms

By accessing this website or using our card protection services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

Description of Services

owl-field provides card protection and fraud monitoring services designed to help detect and alert users to potentially suspicious activity on their payment cards. Our services include transaction monitoring, fraud alerts, identity protection features, and customer support.

Eligibility

To use our services, you must be at least 18 years of age and have the legal capacity to enter into binding contracts. By using our services, you represent and warrant that you meet these eligibility requirements.

Account Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorised use of your account
• Accept responsibility for all activities under your account

Service Limitations

While we strive to provide reliable and effective protection services, you acknowledge that:

• No fraud detection system can guarantee prevention of all fraudulent activity
• Our services complement but do not replace your bank's security measures
• Detection and alert times may vary based on various factors
• We cannot directly block or reverse transactions on your behalf without appropriate authorisation from card issuers
• Service availability may be affected by maintenance, updates, or circumstances beyond our control

User Responsibilities

As a user of our services, you agree to:

• Use the services only for lawful purposes
• Provide accurate card and personal information for monitoring
• Report any suspected fraud to your card issuer promptly
• Review alerts and notifications in a timely manner
• Not attempt to circumvent or interfere with our systems
• Not use our services to facilitate any illegal activity

Payment and Billing

Subscription fees are billed in advance on a monthly basis. By subscribing to our services, you authorise us to charge your designated payment method. Prices are subject to change with reasonable notice. Refunds are provided in accordance with our refund policy and applicable consumer protection laws.

Intellectual Property

All content on this website, including text, graphics, logos, software, and other materials, is the property of owl-field or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the maximum extent permitted by applicable law, owl-field shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you have paid for the services in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless owl-field, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination

You may cancel your subscription at any time through your account settings or by contacting customer support. We reserve the right to suspend or terminate your access to our services for violation of these terms or for any other reason at our discretion, with or without notice.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Material changes will be communicated through our website or by email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 47 Kensington High Street, London W8 5ED, United Kingdom